I sent 50 LTC to swap it in BTC at exch.cx the coins are confirmed already few hours ago. At the exch.cx site are the status still „waiting input“ I wrote already emails but didn’t got any answer..I tried also contact them at simplex…
Are you sure that you used real eXch website?
There are many phishing websites with different domains that scam people, and I always suggest confirming official website and using eXch onion link with Tor browser.
Bookmark links in your browser and never use g00gle search to find any service.
This is official links but you always verify for yourself:
http://hszyoqwrcp7cxlxnqmovp6vjvmnwj33g4wviuxqzq47emieaxjaperyd.onion/
https://exch.cx/
https://exch.pw/