@Weiss.bet, how long is you average withdrawal process? I checked your terms about withdrawal, it is written that withdrawal process may take 10 minutes or more.
Thanks for your message! All cases are personal, and we check individually because each user is, first and foremost, a person for us who deserves to be treated with respect and fully satisfied with their request!
When it comes to withdrawals, I can guarantee you that most if not all gamblers would prefer if their requests get processed automatically/instantly.
It's good to treat your customers this way but certainly not when it comes to processing withdrawals.