You are right that I did not provide proof and the lack of it hurts my credibility. Though I am not sure what would suffice as proof. Perhaps I could anonymize and show my emails with the support. In hindsight, I should have already included them. I will make sure to get around to it soon. Until then, please lets imagine a world in which what I wrote previously is true. In that purely hypothetical scenario, what would you do in my place?
You create a scam accusation thread on this board
https://bitcointalk.org/index.php?board=83.0 if you want your case to be analyzed properly. The ANN thread is currently being use for discussion about the casino since the reps is not active on communicating with user here.
You can submit screenshots of your balance and the whole conversation with the support as proof to your case. Casino usually doesn’t disclose the specific violations especially if it’s related to using strategy to have an advantage against the casino.