I have some theories on why newbies complain the most and not the regular forum users.
I think the reason are simply the numbers. There are much less active forum user casino players than non-forum user casino players. If we assume that everyone playing in a casino has an equal chance of major problem happening to them, than it will result much more non-forum users having such a negative experience compared to active forum users. And after such an experience, since there is no way to resolve it satisfactorily, they might come, register and complain as that is the only thing they can possibly do. To get attention and also to warn others.
The other reason might be that regs probably read the forum much more thoroughly. Unlike me, for example, who only lurked around to find new casinos to play at. If a casino had a topic with at least 20 pages of posts, I checked the casino out without actually reading those posts. If I liked what I saw, I started playing there. I simply assumed that as the post count increased, so did the credibility of the casino. This is not necessarily the case.
This is actually true on what you had pointed on which the only issue here is that whenever there's a newbie account that posted up on this forum then it cant really be avoided that there would really be those impressions that those accusations might be that just simply trolling or that just tainting on someones platform on which we know that it wont really be that true all the time. We do know that when it comes to this aspect
on which same as you said that most of those victims or experiencing issues arent that forum users or simply they dont know this place. They would really be only be able to find it out on the time or moment that
they are experiencing issues on which Google search would really be their best friend on which its a common action that would be taken by someone who hadnt done their research earlier.
Based up with those table above on what you had qouted then if its really that showing 50-50% chance then its not something that we can neglect or totally or automatically presume out that accusations been
posted up will be considered to be trolling or false. As long that there would really be that a solid evidence then it would be considered as legit of course. Once a certain platform would be having a negative
tag by this community then it would be considered as shady but we do know that not all would be able to reach out this forum on which they do miss out those information or warnings or cautions.