Hi, I've been betting for months in rollbit without KYC, yesterday I've requested the withdraw of 5K, and they required me to contact support and verify my ID, I did verify my ID and now
my account is suspended and my withdrawal Benji is telling me is forfeit? Why they don't release my withdrawal?

I don't know what to do because rollbit don't answer me and they took my 5k.

Can someone suggest me what can I do to get my money¿?