Thank you for your patience and for providing a comprehensive overview of your situation. We understand the seriousness of your concerns and are committed to addressing them thoroughly.

After a detailed review of your account activity, we identified that certain activities may have been conducted in a manner inconsistent with our Terms of Service. Specifically, we observed patterns related to the use of 277 currencies and participation in third-party provider promotions, which raised concerns about compliance with our platform's guidelines. This has led to the decision to close your account as a precautionary measure.

Currently, we are coordinating with the third-party game provider regarding the funds associated with the activities in question. This provider has requested that we withhold any potential gains resulting from activities deemed non-compliant with their promotional guidelines. Once the necessary adjustments are made, we will re-evaluate the remaining funds and provide further information.

We appreciate your understanding and patience during this process. We will escalate your request for a detailed explanation and an update on the status of your funds to provide you with a clearer resolution as soon as possible.