I contacted the live support chat on their official website, and I have attached [our conversation] for you to review. He advised me not to use MEXC when residing in Canada since Canada is an unsupported region, and he sent me a link to their Terms.

I see that since they have not updated it since 2023, this means that they have not changed their decisions regarding banned countries. He could not answer my question as you passed KYC and reside in one of the unsupported countries. I said that their KYC system might have a flaw or be inaccurate. Also, this conflict of opinions between their customer support service may indicate inefficiency, so I echo the advice of other members who recommended avoiding this exchange.. Frankly, I see that MEXC is one of the worst CEXs that I have used in the past; also, take a look at its current ratings on Trustpilot.