Hi All,
Please note the issues with the WoF spins (mentioned in my previous post) are still ongoing.
We are aware of the issues and although we do not yet have a time frame for a resolution, our team is still working hard to resolve this as soon as possible.
There has been an increased volume of customer contact which may impact response times, saying this we have worked hard to ensure every email regarding this matter has been responded to.
Please note any updates will be posted on the forum.
I understand this is frustrating for many and hope to have a resolution very soon.
Best Regards,
Customer Support Team
FreeBitco.in
Many users including me probably wish that the customer support team could respond regularly to users in this ANN thread instead of just posting updates. They want to interact with you regularly, but of course this will definitely take up a lot of your time with several repetitive questions. You should at least be active as much as you can every day to serve users on this ANN thread, even if it's not mandatory it might improve things.