And Bitcointlak or not, there are accusations that have been resolved and there are some that have not been resolved, and will never be resolved. What should we call that? I hope casinos are fair/sincere with their customers and have valid proof if at all they restrict or sanction their customers for any reason whatsoever.
I mean there's no sure way to guarantee whether a business is a scam or not, even some legit business can turn shady within a day or so. Personally, I'll keep any open accusations in my mind before I start using a new service, especially if I never used them before even if people vouch for them here and there. I'd avoid the same scenario in those accusations if possible, and if I get screwed anyway then I'll post another accusation and move to other platform quickly.
You are making sense and more reason why we should be neutral about any allegation and urge both parties to prove themselves fairly first. It gets worse when you see a casino that is well respected and appreciated by people still engaging in some practice that can only be termed cheating. This can never make such a casino a scam but can't also change the fact that they are still cheating some or a very few percentage of their customers and nothing will change that. Sadly, a thing like this is now common to many companies these days, you will see them targeting some customers/clients for some ugly reasons and would give the best services to others to avoid all of their customers complaining.
This ugly behaviour is no doubt to make more money by either hook or crook style and if it is meted out to all customers/clients, they will lose them. So they will now target a certain proportion of the customers, but when you detect that, your advice is the best, just move to another. Talking about companies generally, take Bybit for instance, I've stopped swapping crypto with them because I detected they were cheating with it. If my brother and I swap the same amount of a certain coin, they chart me like 3-6 times extra, my brother could not believe this until I proved it. This means that they have different servers routed to different accounts, so their service and fairness can not be the same depending on their motives on each server.