We have replied to everyone that was impacted.
Please PM us if your coin has been impacted.
@raghavsood, we saw you did some analysis. Could you please help us in figuring out exactly how many coins were impacted if you already have some data.
Please note that more than half of VIBGYOR coins were not loaded. (We will provide the exact number tomorrow).
Also, please note all impacted customers will be refunded and even provided loaded coins as replacement if you were impacted.
This is huge if they follow through. A replacement would be a nice way to make everyone whole. So I'm glad to see you're stepping up. I think the people forced to peel should get the replacement as well. If it was a key generation issue.
Let’s not bury the guy. He’s not Walmart and probably eking out very little. I think it’s commendable that he’s stepping up to the plate as is. The coin itself is one Oz silver , international shipping , etc. it would quickly add up. Hoping he can work with a trusted member in the US like MJ or Mopar to handle the processing here. It would definitely save on costs to make whole. That said, I understand your point too. Glad that the community is rallying to solve. That’s pretty cool in itself.