WE ARE STILL ROOT CAUSING THE ISSue. So far we are certain thi isn’t hardware leak.
Regards
Team RC
if it is not a hardware leak - then it someone on your team, or no?
how many are on your team?
how many have access to key generation?
and how do you have private keys stored after the coins were made?? No keys should ever be saved.
Yes. We have no keys backup.
If we had we could save the remaining coins by sweeping their BTC.
But unfortunately we have no backups.
So far we have identified the isssue is neither a hardware issue nor a team member isssue.
Looks like the issue is with the way private keys were generated.
We will do this
1. Create a separate thread for refund
2. Use this thread for root causing
Meanwhile we will order holos for VIBGYOR coins.
Holos will be slightly different so it’s easy to tell these are new.
Each buyer will be given the option to re-holo (and reload) or we ll send BTC.
We continue to refund Btc for impacted people.
Regards
Team RC