OP, sorry, I was about to make a reply to your case yesterday, but I was finalizing things with Rollbit for it, asking and waiting their confirmation and permission to make this post. I got a reply when I was asleep last night, read their confirmation earlier today, and was about to jump right away to finalize this case but... well, there is this thing called coffee and... I got absorbed into that lovely steaming mug of it.

Okay, I'm rambling.

Your case shares the same similarity of this one by Gochomovie, both accessing from ES, being an ES resident, and all, breaching the ToS of restricted territory. As such, Razer's explanation and Rollbit's verdict on that thread also apply on this one, that you accessed from restricted country and being in a clear violation of a clause of their terms of service.

Though I understand that this is not the verdict you wished to be, it's unfortunately what applies. Thus, just like the above thread, I'll have to mark this one as resolved too.