Instead of resetting everything, I would still (given that you don't have too much time) go in the direction of trying to eliminate the problem step by step - for a start (if you haven't already) try to reinstall Tor, because as far as I can see the new version is available for download.
Also check if your AV/firewall might be blocking some of these things ->
https://support.torproject.org/tbb/tbb-10/For some reasons BTT and TOR doesn't go that well for me. The last time I tried using TOR, I couldn't even connect to the internet! It just keeps saying establishing a connection or something, but never connects. The first few weeks it works properly but after some times this annoying bug occurs, which I have no idea why! Also tried the resetting reinstalling TOR or changing country or bridge firewall whatever it is. Nothing fixes. I guess something was blocking TOR from connecting.
I have faced similar issue many times using Tor. The most annoying one is trying to pass captcha several times to no avail. I don't have patience with slow internet, it annoys me alot.