hi I used https://exchange.fulgurpay.com/. I wanted exchange ftn to usdt.

I sent 290 ftn to this address 0xdd7e963a6dcf30e66cb5593e746be530436572f9 . and tx id : 0x25842ff2519ee35dce2e63b2b9e32ca432e9057d7fcd2f3976b33cd67c5ef0bf

its about 725$

but I didnot receive tether.
 It took 4 days already .they dont solve problem.

https://prnt.sc/PekR88l5reSr