One of the stratum processes for the multiport was misbehaving. There's a bug where occasionally a stratum process will get into an odd state where it won't die or drop the connection, but doesn't continue providing work either. We run around 10 stratum processes in a load balanced configuration just for the multiport, so roughly 10% of miners would have seen the issue.

It has been fixed now, and we're working on adding detection and automated recovery to fix that in the future without manual intervention.

Separately, the processing job was stuck with a locked table for OC - coin balances are all updated now.

@Laser-10012 Can you please email support@ipominer.com? We'll look into it for you there -- just include your username and a transaction id if you've received one.