In their reply BC.Game stated they were co-ordinating with the third-party game provider and that the provider requested they withheld the funds. That post was made on 1st August 2024 therefore nearly two weeks have passed. It cannot be easy waiting patiently for any length of time when a huge amount of money is at stake. I hope they update the thread as soon as any significant development occurs in order for this matter to be concluded.
Since then, I've received updates and more information, thanks to [helper] and [support]. It seems that the provider requested an investigation, and my account was closed as a precautionary measure until the investigation is complete. As I understand it now, my account wasn’t closed due to a ToS violation.
Thank you for pointing it out. I have edited it. ChatGPT helps a lot with correcting my posts, but I missed switching the names. Sorry holydarkness and BC.Game Support.
Yes, there is a lot money at stake, but after the updates I received, it has became easier to wait. As long as it gets resolved - and it seems like it will soon - I am content.