As the OP is no longer visiting the forum and therefore no longer posting, I have tagged a moderator asking for this thread to be locked.
The OP withdrew what they were entitled to therefore unless the they now decide to post a new allegation there is no case to answer. If that is the case it not necessary for this thread to remain open.
We have allowed to withdraw her remaining wallet amount 14,398.83 PHP, and we decided to suspended the account, we don't want to take any risks with flagged accounts