Do remember that this account was whitelisted when I first joined the signature campaign as weekly payments were supposed to paid in the casino wallet. That means they can ask anyone to pass KYC as per their TOS. This guy is creating issues which does not mean anything.
Concerning the whitelisting I don’t think the account ever got whitelisted - I remember when the CM came and made a post concerning it that he got a response from bcgame team that they won’t be able to do it and we have to make the 1x wagering requirement before we’d be able to withdraw - he also gave us some extra during the next week payment to cover for that problem.
I’ll try and look for the post I.e if I can still find it though.