No, I didn't send spam, I didn't do anything against the rules, I was receiving rain, and some people were jealous that why I was getting rain, they falsely reported to the manager, until today, I sent more than fifty emails, but every time they give me a repeated answer,




Dear customer,



Thank you for contacting us.



We understand your concerns regarding your permanent chat ban.



After carefully reviewing your appeal, our team has made the decision to enforce a permanent chat ban, and unfortunately, appeals for this account will not be considered. The decision to permanently ban a player from the chat is not taken lightly, and it is made based on a careful evaluation of the situation and the violation of our chat rules.



We understand that you may be disappointed by this decision, but we must ensure a positive and respectful environment for all players.



We appreciate your understanding and cooperation on this.



If you have any other concerns, please reach out to our live support. Stay safe.