Make a scam accusation if you feel it's necessary. The amount involved is only $50, which is very small compared to how much they are spending on marketing and promotion in the forum. I doubt this issue can't be resolved, or that they would allow their reputation to be tarnished by this.
First of all, I am from Ukraine - different offices treat differently. For example, bet365 almost immediately after the war started closed the entrance to players from Ukraine. For example Skrill started blocking Ukrainian accounts with funds from those who have residence registration in the occupied territories (but I am from not occupied territories). I'm just giving you some examples.
And what else can explain it if I passed verification four days ago where the system confirmed that the document and the face on the camera coincide? And the fact that almost immediately after the start of bets (a few bets, which I have not even played yet) they sent me a letter saying that "we are limiting the maximum bet" also says something. And the amounts of bets were tens of dollars (not big).
https://bitcointalk.org/index.php?topic=5279042.msg64435606#msg64435606Hi Victorwinn, I see that you got paid. I agree that the 4 day hold was unnecessary, especially for $50. I'm glad that you got paid. Let us know if there are more problems and I'll contact them.