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Yes, that is still there but since freebitco.in started adding up the WoF spins recently it shows that they have not decided to abandon freebitco.in yet.
So may be from that perspective, they might start resolving the other issues on the site as well even if they are slow at doing it.
They promised to fix it gradually, but many users don't have much patience. Freebitco.in has obviously had quite a lot of pressure on its reputation in the last few months due to several issues, so there has been a lot of impact including loss of user patience. I'm sure they work very hard behind the scenes and won't just abandon their business, but there is a lot of doubt and caution around here.
Even if they don't, what's the worst that can happen ?
The worse the reputation and the more customers leave.
Customers are people who must be looked after well and they must serve them with good quality at all times. Customers are those who give you profits and when they leave you will lose a lot of income. Isn't that normal?