1.
I simply want to know what can happen for a refund to take place.
Lack of xmr reserve or technical problems.
Thank you for your response, i take that to mean you do not blacklist addresses or utxo's based on LE list or request. If that is a true, then it is a plus for your service.
3.
For now, everything looks high risk.
We will work on our reputation. Everyone started at some point.
It is true that everyone started at some point, that's why it is harder for people to trust new services when there are established ones already. Goodluck with your service.