I don't think they even care anymore about their reputation. They are like yobit, or they are the 1xbit of crypto exchanges 
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I have to agree, with such a length of time passed and they have never really made any sincere effort to address what seem in some cases to be genuine concerns/claims it can be presumed they gave up on trying to save and protect their reputation a long time ago. If things do not change they really could start falling further in to the Yobit category level..I don't really know if this exchange is a scam, it's a small exchange, but an old one.
ANYWAY: the website has been blocked for EU countrie for 7 days now and I have no news of the situation (just email asking me to wait without any technical explanations).
So... If you want to live dangerously and are ready to see your money kept behind a wall (or already spent in the streets of Santiago), then this website is for you
Personnaly I wasn't ready, and I still am not !
ANYWAY: the website has been blocked for EU countrie for 7 days now and I have no news of the situation (just email asking me to wait without any technical explanations).
So... If you want to live dangerously and are ready to see your money kept behind a wall (or already spent in the streets of Santiago), then this website is for you
Personnaly I wasn't ready, and I still am not !
There is no mention of the EU, the message on their website states: Why have I been blocked? HitBTC is using a security service to protect itself from online attacks. The action you just performed triggered the security solution. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data.