I’ve come across multiple reports of others facing similar issues, making it clear that this might be a recurring problem. If this matter isn’t resolved and I don’t regain access to my account and winnings, I’ll make sure to expose this situation widely across every platform I can.
You did not gain access to your winning but you gained access to your money before winning?
You need to show us proof that it is trus that Trustdice banned your account. But there are people that will truly use more than one account but denying later after they more than one of their accounts has been found.
Had same issue, they banned me for multiaccounting lol. Thankfully they let me withdraw my cash, but it's strange situation.
But luckily for you, you got your money back. I do not think Trustdice will mistakenly ban someone saying they both belong to the same owner.