Attention everyone,
I want to share a serious warning about my experience with TrustDice. I recently signed up, made my first crypto deposit, and placed several bets on their platform. After winning and attempting to withdraw my funds, things took a drastic turn. I received an email claiming my account was banned due to “multi-accounting,” which is completely false as I’ve only ever had one account.
I reached out for help via live chat, but they said they couldn’t assist me. I even sent an email to support but have yet to receive any response. My registered email is
przemo464@gmail.com.
I’ve come across multiple reports of others facing similar issues, making it clear that this might be a recurring problem. If this matter isn’t resolved and I don’t regain access to my account and winnings, I’ll make sure to expose this situation widely across every platform I can.
Consider this a warning if you’re thinking of using TrustDice.
TrustDice has been on the forum for long now if i am not mistakenly it should be around 1 and half years or possibly 2 years now over here, though i can't tell about people experiencing several issues, and besides they have an active running campaign going on in this forum and why would they swore an oath not to respond to people here in this forum. It is actually sucking to see that they don't respond to people here and won't resolve any issues and complainant that may come from here while they are already running campaign and making use of here to promote their brands.