Aren’t there some lealana’s with shitty font and disappearing ink? But he rose above and people still buy his stuff even with about the shittiest customer service out there.
Either way - I hope RC learns and comes back better. Offer some DIY versions to take care of the people who want it.
He’s made some awesome coins. The enamel work is pretty damn good. Batman coin and these V series were very high quality work. Keys were lacking, obviously. Who here has been more affected than RC?
I dunno. I’ve been scammed and rug pulled - zero people stood up, owned their mistakes, refunded people out of their own pocket and yet the one person that does just continues to get shitted on.
We are all human. If you don’t want to trust his keys then don’t, but this is 1000% Better than Coldscam, 1hodlclub missing funding issues, lealanas missing addresses, and btc penny owing people product and loans.
You would think people would cut the guy a little slack or at least not publicly talk shit on someone that is holding themselves accountable and making amends as best they can.
You will need to show proof of better key printing tho, plus outline your process or subcontract it out I don’t know but I’m not gonna kick a guy that’s down and trying to do the right thing
A FULL refund is the only legitimate way to make things right. Simply refunding load value is not legitimately “making good” on their mistakes.
I continue to see a pattern of questionable statements and back-tracking. Imploring people to not peel their coins (I’ve been around this hobby nearly a decade and never seen any maker say this and stress this like they are.
They state they had a team work on things, I asked who the team was, where they are located and general info on them and it was met with crickets until Mopar pressed them on this again, where they stated their is no team, it’s just them.
I’m not so sure most really know how to look for the red flags in this space, or how to spot certain patterns. Then again most haven’t been scam busting /exposing poor practices for a decade either (doesn’t make me cool or special, just someone who found the hobby pretty early on as a long time coin collector and bitcoin advocate. cares a lot and has too much time on their hands).
Thank you for the suggestions ChiBitCTy. We understand how full refund would be better for some, we are happy to take coins back and refund as needed. Also some of the collectors prefer to keep the coins in their collection and have asked us to reload, in which case the full refund is not necessary at all.
We apologise for previously asking people not to peel their coins without enough information. We all knew it’s best to peel the compromised VIBGYOR coins - all of them most probably. We were advising collectors not to peel the other series however. This was just advice, and of course everyone is free to decide what to do.
At the time we were too busy replying to refunds that we just didn't have the time. Also, we will not share personal information or details about our company's operations (we sometimes hire different people for different tasks pictures, certs). But for key generation, there has been only one person involved time.
If you have one of our collectibles, please don't hesitate to reach out directly, we will refund with the original sale price. And we will do as much as possible.