I am quickly losing faith in the management of this company.  There is no ship date for X-1, no estimated costs for PSU for each unit, no cost on additional shipping.  Not even a prototype video showing a working X-1.  There was also no email sent to anyone that ordered informing them of these changes.

The "compensation" has been thrown together without much thought and does not do anything to actually compensate customers that took a chance on this company.  They know there will be no orders after they ship because of their horrible track record so they're trying to upsell more units to those they already milked.

This is not the right way to do business. 

If they do not take steps to adequately reimburse customers, without requiring any additional investment by the customer,
Black Arrow should be Black Listed by the bitcoin community.