I don’t know about his website’s bankroll why he isn’t filling the hot wallet but people aren’t forced to play there.
I don’t think it’s a case of untrustworthy behaviour but of carelessness.
If someone owes me money and ignores me, I consider him untrustworthy. I know the feeling of having to wait for (significant) amounts of money, as it happened IRL. It may not be a concern to the person who has to pay, but waiting for your money and not knowing if you're getting scammed just feels bad.
Then again, lightlord has warning tags
going back to the start of 2019 on his profile, so anyone still doing business with him should have known better by now.
Recently there was a case of some casino i think bcgame they didn’t pay him for a long time, he even contacted them via their support only after he opened a thread here he got his issue resolved it was over 5 mil if i am not wrong which he gambled while his funds were locked (did they get a neg for it I haven’t checked)