This thing with multiple accounts can be easily fixed, If you want to avoid the headaches, it's simple:
- KYC before deposits.
Then you stop people abusing first-time deposits bonus, you stop multi accounts, you even cut down your own staff working hours with it.
But as with everything, it comes with a backslash, mandatory KYC upfront is a loss of new players.
No VPN.
No multiple accounts.
Willing to submit KYC.
I never understood the rule about no VPN as long as you're fully KYCed.
The casino already knows your identity, what does it matter how you access the website when you're already verified?
It opens the door for a lot of misunderstandings, what if you travel, what are you going to do, stop gambling because the casino might think you are using a VPN?
In my opinion, once they have your ID, your face next to it, and proof of address it shouldn't matter from what IP you access the website as long as it's from a country that is not restricted.
But come to think of it, why will a user create multiples account in a single casino in the first place?
First deposit bonuses.
Oversimplified explanation, you bet on one account all in on one team with the second on the other, even if you risk a total of $200 in two bets at 1.9 each and you get back $180 because of the extra bonuses you make extra money on it.
And since there is no limit to how many times you can try this scheme, well you have figured it out by now why they do it.