Normally I would never take the time to make an account on a forum I dont plan to use but this time I think the situation needs another voice.  I have not lost anything to BV. I restrict myself to just playing with tokens and chatting. However recently the Hot Wallet issues have gotten out of hand in chat to the point of unbearable.  LL or Promo need to adress this sooner rather than later. A player recently won a huge amount of ltc  600-900 from what i have been seeing.  She cannot w/d and its sort of sad to see people literally begging for Promo to refill the wallet, even worse it seeing her post screenshots of her balance dwindling because she is raining LTC on people trying to get his attention,  transferring other coins to wallets and getting them locked etc and slowly gambling them away.  When 30-40 of the active players every other chat request is for Promo to fill a wallet so a player can w/d tens of thousands of dollars is where I draw my line and say something.  Even the mods have dried up to the point of only seeing them once in a blue moon.  Not sure about support ticket replies but from the chat they are being closed unanswered or just ignored.  

Cheers

WL