[...] anyway, @OP it sucks that you weren't able to withdraw your fund at the time you wanted it to be withdrawn but at least they'll refund your cashback.
With him betting all of his balance because he had an issue in a relatively extremely short time [15 minutes instead of hours or days], I actually more concerned with OP's rage betting, as I believe it's some sign of problematic betting behavior.
yeah, that part was concerning(I was gonna mention it in my previous post but forgot) and I agree that it is one of the signs of someone suffering from a gambling problem. If I were the OP I'd try to stop gambling for a while or better yet look for professional help to address his issue, gambling problems like the one he has will only get worse if left untreated.