A few days ago, I registered and deposited money for the first time on the platform betcoin.ag. I made two deposits in total: the first was $300, and the second was $800. My account balance eventually reached $3,300. When I tried to withdraw $2,000 to see how long it would take, I asked customer service about the withdrawal process. They told me that the first withdrawal would take 24 hours. After waiting for a while, I found that my account was no longer accessible. I sent emails to their official address but received no response. When I provided my account details to their live chat support, they were unable to offer any assistance or response.
Finally, I came to this forum, and learned that they accused me of having multiple accounts and using a consistent betting pattern to cheat the system, which resulted in them confiscating both my deposit and winnings. I can say with 100% certainty that this was my first time playing on their platform, and it was also my first withdrawal attempt. In the past, I have withdrawn tens of thousands of dollars from other platforms without any issues. I had asked my previous platform to increase my betting limits after reaching a higher VIP level, but they couldn’t accommodate my request. That’s why I decided to look for a new gaming platform and ended up trying betcoin.ag due to the numerous recommendations. If I hadn’t come to this forum, I might never have known what I supposedly did wrong, and I believe many other players are unable to get any response from them either.
What do they mean by “consistent betting pattern”? All my bets were risky, with odds ranging from 1.5 to 1.8. When I first started playing this virtual soccer game, I lost nearly $50,000. At one point, I even suspected that these games were rigged by the betting company. After that, I became hesitant to bet large amounts. It took me several months to finally win back tens of thousands of dollars. Losing $50,000 in one day and taking months to win it back—is that what they call a consistent betting pattern? I think the real issue is that they don’t want winners to withdraw. If any of my bets were in violation of their rules, they should have told me directly. These virtual matches have videos, and I always watch them after placing my bets to enjoy the game, just like most other players. If my bets were a problem, I believe the previous platform wouldn’t have processed such large withdrawals so smoothly. I’ve since returned to my previous platform, and everything is working fine. Why is it different on your platform? It’s very strange.
Their accusation of me having multiple accounts is completely unreasonable. Why would they claim I have another account under investigation? I’m not stupid enough to create a new account and make deposits while an account under investigation still has money that hasn’t been withdrawn. This accusation is 100% baseless. If I wanted to create multiple accounts, I would have done so on my previous platform, where I know withdrawals are reliable. Why would I choose a platform where withdrawals aren’t possible to create multiple accounts? I’m sure no one would do that.
I played games on two platforms through this forum. Betcoin.ag was the first, and after encountering withdrawal issues, I tried another one. Although I was able to withdraw a few hundred dollars, I’m still worried about withdrawal problems due to my experience with betcoin.ag. Because of this, I decided to abandon that platform as well. I believe that many platforms in this forum are running scams, and a lot of people are promoting and defending these scam platforms to lure new players, who then either lose their money or find that they can’t withdraw their winnings.
On betcoin.ag, I mostly placed bets around $500, occasionally betting $1,000. Winning or losing $2,000 is perfectly normal. So why did they block my withdrawal by accusing me of having multiple accounts and using a consistent betting pattern? This is not a fair casino; it’s a serious scam.