OP, I believe you used the wrong term,
again when you mentioned "small-time" casino, and meant to say "big-time", otherwise the sentence doesn't make any coherence, being small casino and won't mind to pay a few thousand dollars.
Anyway, this "small-time" casino is one of the few with 100% resolution rate on this forum, one hundred percent, 11 in 11 cases, for the past one and a half year [and maybe more, my list just didn't extend that long]. Not one, not even one, that ended with inactivity due to their unresponsiveness. They've dilligently giving updates and all. I personally think that shows professionalism and trustworthiness.
In avoidance of any doubt and/or you using a wrong term again, and to understand a better narrative of the story, can you perhaps show us some evidences that I've been keep asking and you're yet to provide? It might help.
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Alright, I don’t want to argue—it’s of no use to me. I’m here to resolve the issue.
This is the QQ email I’ve had since 2008. If I supposedly have multiple accounts, then what email addresses were used for those previous accounts? I don’t understand. I only use my most trusted and reliable email for registering accounts related to finances. I do have other email addresses, but when it comes to financial matters, I generally choose the email I’ve been using for a long time.
https://i.postimg.cc/tJzP0bWK/333.pnghttps://i.postimg.cc/90nR2Wn9/111.pnghttps://i.postimg.cc/9F8kmK9y/222.pngI only sent Betcoin two emails on the 27th—only two! When I was using Betcoin’s casino, I played on my iPhone 13 Pro Max and MacBook Pro. Betcoin claims that I registered multiple accounts, but I believe this is a huge mistake. I have never registered on Betcoin before—not even once, not even a forgotten account. I’ve only registered this one account. Any other accounts are not mine. The games I usually play are those popular with Spanish players, and I think it’s unlikely that someone else would play the exact same games as me. The game I was playing is quite niche and not very popular. Does the person Betcoin is referring to also play the exact same games as I do? I’m 100% confident that this is Betcoin’s mistake—it can’t be me. I’ve been playing on another platform, trying to win back my losses, and I wouldn’t be distracted enough to register multiple accounts on Betcoin’s casino. This is definitely a huge mistake, 100%. Betcoin should carefully investigate this matter. I’m speechless and feel helpless about Betcoin’s management and service.
I only made two payments to Betcoin’s casino from my exchange; any other transactions are not related to Betcoin. If the transaction records from my exchange do not show Betcoin’s address, would that prove that I’m not the person Betcoin is referring to? Or, if Betcoin gives me a specific date, I can provide the statement from that day to confirm that there were no transactions with Betcoin’s casino. Betcoin mentioned that they refunded my principal, but I can provide the statement from that day to prove that I did not receive any funds from Betcoin’s casino.