I checked my mails and recognized getting only one promo mail with free spin in two days for last 6 days.
Lets say I am not happy with 3 free spins per week. (push notification free spin doesn't work either for me)
premium member wof spins only one day in last 33 days

Like everyone else who has the premium, I don't receive the daily Spin Wheels, the emails, sometimes a day skips, the next day 2 arrive, let's say that at least 1 a day I continue to receive it, then I think it depends on the user's case, otherwise I wouldn't know.
the appearence of a new costumer support employee/ghost giving comments like from AI aren't helpful, too.
I feel like watching my old beloved pet dieing.
And who would this ghost employee be who leaves comments and writes like AI, if it is possible to know?