I don't know why there are a lot of complaints about Stake casino from some users lately, and I also question whether your complaint is true or not, so you need to provide evidence as a capital of your argument that deserves to be accounted for here, maybe provide screenshots of your gambling history, communication with the service, or your transaction history with the casino.
And it would be better for you to report on the Stake.com thread directly to get a response from stake representatives here rather than opening a new thread here.
https://bitcointalk.org/index.php?topic=2072589.0There is no stake rep in this forum, and the ANN thread is no help with that. His post would only get lost under too many posts there and he won't get help anyway since Stunna is gone forever.
It's better to have his own thread here so there won't be any spam in the ANN thread.
But part of the Stake.com team is still on forums like CapHook and Carrolzinha, they might be able to help this kind of thing to be conveyed to stake.com services directly.
But the OP's complaint will be useless if he doesn't have any evidence of his complaint, because it will only be considered as a made-up story to bring down the casino.