I'd like to make things clear first.
If I understand correctly, the 88 ETH in question was already sitting at your metamask wallet when the unathorized transaction happened, no? If so, it'd be difficult to say bitcasino had hand on this when the ETHs were exposed to your system as well.
I understand that the hacking incident were on the peculiar side of things but it's not enough proof to say bitcasino was responsible for it. We can't also say you and bitcasino were the only ones aware of the transactions since we're talking about a public blockchain which many people are monitoring. I reckon more victims would've came along if bitcasino is truly responsible.
Let me be clear: I’m
not accusing Bitcasino of being responsible for the 88 ETH loss. Never have, and I hope I don't have to keep repeating that. In fact, when this whole thing went down and I posted about it elsewhere, I explicitly said I didn’t think the casino was involved.
The irony here is just incredible. When I posted about this on Reddit, people couldn’t believe I’d trust an online casino at all. Now, I’m not even accusing anyone of anything with the ETH loss, yet I’m getting replies defending the casino against accusations I never made.
Mentioning the 88 ETH incident in my post was about how it was handled—how Bitcasino failed to support a VIP player facing a major issue. It’s about their crappy customer service, not about who’s to blame for the loss.
The main point of my post—clearly missed by some—is pushing for better standards in customer service, transparency, and VIP treatment across the industry. It’s not about pointing fingers for something in the past; it’s about demanding better practices going forward.