This is your best option, when their representative starts to mock you noone else is gonna help you
Your other option is to contact Gaming Curacao which is their licensor but I would never suggest this, they make mistakes on their narrative and they dont care to find the truth.
I only had a dispute with Malta licensor before due to betsson freezing my account and they were 1000 times better than GC
Anyways gl
For the first time, I encountered a righteous response. Thank you very much for your advice.
I recently lost money and feel like the bets are being manipulated. For example, I bet on under 2.5 goals, but after 80 minutes, there were suddenly three penalty kicks in a row. Or consecutive own goals. When betting on over, there might be no goals in the second half. It feels rigged. It's no longer enjoyable. However, Betcoin has accused me of having multiple accounts. I created so many accounts just to buy manipulated games? What a joke. I checked AskGamblers and CasinoGuru, and while there aren’t many complaints about Betcoin, most are for a few hundred dollars, and many cases remain unresolved. I don’t want to speak ill of them further. I just want to warn players who haven’t used Betcoin: avoid it at all costs. My own funds were seized. My winnings were fairly earned. Don’t try this casino.