I was able to bet and withdraw before, but now I cannot bet and getting an error that I have insufficient balance.
I was asked to do the KYC, which I did and was verified. Now I still cannot bet. Support is not answering my emails.
Insufficient balance error do you have any balance in the account?
I think Sportsbet has a live support chat on the website and it's very quick to respond have you asked on the live chat?
Usually you have to wait a few hours for an email reply depending on your complaint queue number.