I am a bit suprised by this. Because the VIP manager told me that if I didn't get any funds by SEPTEMBER 30th! He will 'release' 10% of the withdrawal. If there would be some extra verifications needed and this is still not done by then, he could not promise me this. What's a bit funny as well is that your are "actively working to adress the issue". I really, really wonder what you have been doing the last 32 days, since the request for withdrawal.?!
Are you taking yourselves serious?
Thank you for sharing the detailed information.
Based on what you’ve provided, it seems you are already in contact with your VIP Manager and have received some updates regarding your account. Rest assured, the information you've shared here will be relayed to both your VIP Manager and our Risk Department for further review. We never conduct account checks without a valid reason.
We encourage you to continue working with your VIP Manager to get the quickest response and ensure the resolution process goes as smoothly as possible.