Meanwhile my personal question is, are slot games really provably fair? If odds can be set to zero, and no one be able to win, is it not possible that some casinos might be using this means or method to cheat slot players off their hard earned money?
It might be a bug or maybe not, no one can tell. But then if the casino can compesate the players for their losses then no one would be complaining. The truth is that these games are meant to be on the house edge. Though we assume that the algorithm would try to favor both the players and the casino. But what happens when the casino decides to tweek the algorithm? No one would tell . If the following individuals didn't make complains they may the casino would have been quite and made good profits from other peoples loss. They are supposed to run test and check their codes for bugs continuously. Let's just try to believe what they ahd said.
that they've compensated those that were affected is enough reason to know that it's either it was a deliberately done act that they never knew people could easily discover or it is a glitch that happened without their knowledge hence the need for a compensation. Paying the gamblers back and agreeing to pay the fine will at a least help build a sort of trust on them but there are people that can never make use of such platform again. This is just one reason why it's important to gamble with a popular sport book that has good reputation and that you can easily ascertain the ratio of win to losses. This case was easily dictated because it's a physical casino. For online betting platforms that you probably don't have access to thier ann thread and can't lay a complain or you're depending on the reviews you see on the sites before making use of them, this sort of glitch can't be easily dictated since most of the reviews aren't organic and sincere.