To be honest this story is damn detail most of the user story is have 3 pharagh and admitting you had second account is brave freen tho is violating the term of service but for me this is better than do nothing.

What I stumble upon is about they say "they recognized my betting pattern (betting on same sports and same casino games like my first account)." I just barely know that the site or casino is able to detect pattern  that just insane frenn.

You said that you are use 2 different account with 2 different id with 2 different laptop but they still know about it just marvelous in my opinion. Are they using AI or some sort