Post
Topic
Board Hardware
Re: Official FutureBit Apollo II/BTC Software/Image and Support thread
by
TIRMINE
on 04/09/2024, 22:21:37 UTC
Hi all - has anyone run into this issue? I've had my Apollo II for about a month.  Working fine for the first few weeks.  Over the last week and a half.  3 times the node and miner both stop.  I monitor it using remote desktop.  Unfortunately since I lose access to it when this happens I cannot reboot it from where I'm at.  When I get home I have to physically turn it off with the power switch and back on again to get it back up and running.  The first time it happened was about a week ago.  Then again yesterday and again today.  When running the miner is set to eco mode.  Any ideas?

Thank you!

The first thing in the "idea / guess" category would be heat - but since you're in ECO mode I doubt that's an issue unless there's an air flow problem for whatever reason. My second thought is related to a post from jstefanop back on 8/17/24 (Post #2398 & #2399) regarding a bad batch of power switches that are causing some issues on a small number of units. Perhaps that's the culprit? I also remember reading somewhere about loose cords not inserted 100% into the back of the units causing some grief. Outside of that, I'll go out on a crazy limb and say maybe check the seating on your memory cards underneath the full node unit (just a guess). Wish I had more to offer. Cheers!

Thank you very much for this!  I will look into each of these.  I've also emailed support, so will see what they say as well