This is touching and I hope Shuffle will have mercy on you. We hardly see people admitting their fault here not to mention the detailed explanation for everyone to know what truly transpired. Your sincerity should speak for you, especially this time you make it open. I know that this is challenging for Shuffle at this point, still, it would better speak positively of the casino in rare cases like this.

As for those who say they will be true to the terms and conditions, they should also know that even the law can be bent for certain reasons. Mercy reduces punishments, don't lose hope.