eSports games are not within AskGamblers' service scope. I have shared my issue on Casino Guru instead. For everyone’s reference, please be cautious with the casino reviews here; they often do not reflect the true experience. This has truly been a waste of time and money and has also negatively impacted one’s mood.
Eh? Isn't it a bit the other way around? IIRC CG is the one who doesn't handle sport-related issues, not AG.
But, I guess, since you've escalate to CG, all we can do now is to wait for CG to make the complaint publicly available to read... and hope they will accept it instead of rejecting them right away due to the sport-related manner of your betting history, though I personally think it shouldn't matter much, given your situation is the multi-acc allegation and not the bets themselves, thus they don't have to dive deep into verifying your bets.