Yes, I realize this is my first post and I am very new. All I am looking for is some new information about FB.

There is no news like new news; can or do you know what the heck is going on at support?

I send email and get "we will pick up your ticket soon".

My free spins began to work again last week for about 3 days then quit again. I have not received the free spins
that they told me I would get, eventually. Their replies said they are working on the issue and now they aren't
even replying. It's been several weeks since we lost the daily free spins.

Has anyone gone to the UK gambling entertainment "government complaint process" to find out what is going on?
That was going to be my next step but I can't do anything until eight weeks has gone by and that date is coming up soon.

Do you have any information at all? I played their hi/lo game and lost everything I had built up that I didn't have in my savings portion.
I have been building this account for over 8 years now and I don't understand why these people are so rude to their players?

I could really appreciate some news, information, gossip, whatever.  Thanks.