Its true that there are certain users who do just simply vanish out on the time that their problems had been resolved out and dont mind to come back into this forum and would be
telling everyone in regarding the status. Thats why sometimes reading up information into this forum are somewhat incomplete on which it could cause up some potential confusion
just because you cant be sure whether the issue had been solved out or not.
This is very true, well in itself what is sought is to help so that they can solve their problems and that is a fact that it is nice that they do it, but as you say, afterwards they do not care about informing, I think that is part of the personality of the person, some have never been in forums and do not have that forum culture, but apart from that, I think that it makes us more human if they could participate, it is like a measure of education to see that the debate, advice and ideas were useful.
They want to have attention from members here including the casino attention. After they resolve the issue, they should say that everything is clear and they gets their money and the problem with the casino is end. I see some casino trying to maintain their reputation and solve every problem from their members but casino needs time to investigate and check everything so they can solve the problem. But we see many people can not be patience to wait the checking finish though the casino still trying to clearing the problem. If they can back to this forum and tell us that their problem is resolved, that will gives us the attention and the casino can get their reputation because they care with their members.