-snip-
Not gonna work.
You're admitted, it's multiple accounts no matter what's the reason. They will act based term & condition, not gonna process or response anymore for the case already clears especially the user already confirmed by them self opening multiple account.
Just moving on...... cause the chance are small or mostly 0%.
The terms say that if you create multiple accounts you will get your deposit only back and winnings get confiscated. Which is what should happen to me too. They have promised it in writing. Did you actually read the topic and see the screenshots?