A slot player in Connecticut was said to have decided to play a new slot game that appeared on Draftking casino late August (Last month), but how ever, it was an really ugly experience after the player was said to have clicked the spin button for several hundreds of times and didn't get any winning, soon enough, hundreds of spins turned into thousands of spins, yet no winning.
According to the news, 522 other players from Connecticut also played the same game and did not get any winning after several spins, the issue was reported to regulators, meanwhile draftking had already carried out their own investigations and discovered that a bug in the game code set the game odd to zero, and for this reason, no one can win, Draftking then refunded all the players who had played the game the money they spent for bets but without telling the players what actually was the cause of the lack of winning, the game was taken down, bug fixed and then was relaunched.
Meanwhile after Draftking has refunded player who were affected a total of $23,909, the state gamming regulators slammed a fine of $19,000 to Draftking and another $3,500 to the game provider.
Meanwhile my personal question is, are slot games really provably fair? If odds can be set to zero, and no one be able to win, is it not possible that some casinos might be using this means or method to cheat slot players off their hard earned money?
Frankly this doesn't sound like they got much of a penalty at all if you consider it's the most basic check that they should determine whether a game is paying out correctly before launching it. The fact a player was able to play this game several hundred times indicates that it wasn't DraftKing's the flagged this up as a problem, they only caught it after the regulator notified them. You have to wonder if this error was able to happen once, have they done similar things with other games - maybe not to this extreme but certainly misrepresenting the odds which are often shared with players. If they made such a huge error they should have their whole casino game system audited by an independent and unbiased contractor to restore trust. I've heard that the game provider behind DraftKing's has a rather murky background.