Support simply ignores further. They don't care about people who don't get their WOFs for a premium account. No words that they are sorry and that we will fix everything soon... They are just silent. What a fool I am for spending my BTC on buying FUN. I lost 100 times more than if I just kept my BTC
The longer it goes on, the more I suspect it's less of a technical issue and more of a business model issue. FUN price is simply too low to justify the benefits conferred. My guess is they're trying to come up with a "palatable" way to reduce the benefits that will still feel acceptable in the eyes of Premium users.