Technically, you've wasted your one-and-only-one-so-choose-wisely ADR, of which the final ruling is --technically-- in favor of betcoin. But let me try to page Davis later tonight, see if he's willing to consider that attempt with CG as a failed attempt and didn't count it in, thus allowing you to reach AG and they'll be willing to address that matter.
This has been a truly terrible experience. At first, I contacted AskGamblers, and they told me that electronic football doesn't count as sports, so it's not within their service scope. Later, I explained the issue of creating multiple accounts, but their response was: “Unfortunately no, if they detect multiple accounts.” Despite my efforts to further explain, they still rejected my application. Left with no other option, I turned to Casino Guru.
When Casino Guru first responded, they incorrectly classified the electronic football game I played as a sports event, thus rejecting my complaint. When I resubmitted the complaint focusing solely on the issue of multiple accounts, it was finally accepted. However, after the initial rejection, I already felt that things weren't looking good. Eventually, after submitting all the relevant materials, they asked if I had used a VPN. I honestly admitted that I had, but my complaint was still rejected. I tried to resubmit the complaint 2-3 more times, but each attempt was rejected. Now, I can’t even click the option to resubmit on the website anymore. (Perhaps this is exactly how Betcoin wants to handle these matters through such platforms.)
Honestly, if I hadn’t used a VPN, I wouldn’t even have been able to access the Casino Guru website. After all, I never used the VPN to hide information or create multiple accounts intentionally. That’s the truth—I haven’t told a single lie.